Shipping

Italy

Shipments cost €5.90. In case of request for cash payment to the courier there is an increase of €3.00. Cash on delivery is only available in Italy. Delivery takes place via express courier within 24/48 hours on national territory. Delivery takes place via express courier within 48/72 hours on the islands and smaller locations.

Abroad

Returns and Refunds

In the event of a technical anomaly of the product or an error on the delivered product, the customer will follow the product withdrawal procedure described below. The costs and risks of returning are always borne by the customer. Technical anomalies and errors on the product must be communicated to the company by e-mail within seven days, starting from the delivery date, indicating the customer’s data, the number and date of the tax receipt, the product reference, the quantity and the exact reason for the request. The products must be returned complete, in perfect condition and in their original packaging. Placed in a virgin box, taking care not to add writing or adhesive tape on the original packaging. The Company reserves the right to refuse any withdrawal that does not comply with the conditions mentioned above. The request will not be accepted in the event of an open or damaged product, if this status has not been indicated to the company at the time of the agreement on the return of defective products. Any withdrawal accepted by the company, after a qualitative and quantitative verification of the returned products, will entail, for the exclusive benefit of the customer, a refund, excluding any compensation or damage.

Terms of payment

The payment methods accepted on our site are:

Bank transfer

Once the order has been placed, send us the CRO of the payment via email. Once the bank transfer has been received, the order will be processed. You will receive the bank transfer details together with the order confirmation.

Credit card and Paypal

It is the recommended payment method for those who want to receive the goods as soon as possible.

Paypal pays in 3 installments

Simply choose to pay with PayPal when shopping online, and if a transaction is eligible, you’ll see Pay in 3 Installments among the available payment methods. Just a few steps are enough to request a Pay in 3 installments plan, receive an immediate response and complete the payment process. You can use Pay in 3 Installments for eligible shopping carts worth between €30 and €2000 EUR.

Satispay

It is the app for paying in shops, exchanging money with friends, purchasing services and saving in a smart way. Verdesativa accepts payments with Satispay. If you don’t yet have an account to create one, all you need is an identity document, the IBAN of your current account and your tax code. Download the app and activate the service.

Cash on Delivery

Cash payment to the courier, with an increase of €3.00 on shipping costs. The cash on delivery payment method is only available for deliveries in Italy.