Cookies Policy

L’indirizzo del nostro sito web è: https://www.verdesativa.com. Questa politica sui cookie spiega cosa sono i cookie e come li utilizziamo, i tipi di cookie che utilizziamo, ovvero le informazioni che raccogliamo utilizzando i cookie e come vengono utilizzate tali informazioni e come controllare le preferenze sui cookie. Per ulteriori informazioni su come utilizziamo, archiviamo e manteniamo al sicuro i tuoi dati personali, consulta la nostra Informativa sulla privacy. Puoi in qualsiasi momento modificare o revocare il tuo consenso dalla Dichiarazione sui cookie sul nostro sito web Scopri di più su chi siamo, come puoi contattarci e come trattiamo i dati personali nella nostra Informativa sulla privacy. Il tuo consenso si applica ai seguenti domini:  www.verdesativa.it  e www.verdesativa.com

 

Cosa sono i cookie?

I cookie sono piccoli file di testo che vengono utilizzati per memorizzare piccole informazioni. Vengono memorizzati sul tuo dispositivo quando il sito web viene caricato sul tuo browser.

 

Questi cookie ci aiutano a far funzionare correttamente il sito Web, renderlo più sicuro, fornire una migliore esperienza utente e capire come funziona il sito Web e analizzare cosa funziona e dove deve essere migliorato.

 

Come utilizziamo i cookie?

Come la maggior parte dei servizi online, il nostro sito Web utilizza cookie proprietari e di terze parti per diversi scopi.

 

I cookie proprietari sono per lo più necessari per il corretto funzionamento del sito Web e non raccolgono nessuno dei tuoi dati di identificazione personale.

 

I cookie di terze parti utilizzati sul nostro sito Web servono principalmente a comprendere come funziona il sito Web, come interagisci con il nostro sito Web, mantenendo i nostri servizi sicuri, fornendo annunci pubblicitari pertinenti per te e, tutto sommato, fornendoti un utente migliore e migliorato esperienza e aiuta a velocizzare le tue future interazioni con il nostro sito web.

 

Quali tipi di cookie utilizziamo?

• Essenziali: alcuni cookie sono essenziali per poter sperimentare la piena funzionalità del nostro sito. Ci consentono di mantenere le sessioni utente e prevenire qualsiasi minaccia alla sicurezza. Non raccolgono né memorizzano alcuna informazione personale. Ad esempio, questi cookie ti consentono di accedere al tuo account e aggiungere prodotti al carrello e di effettuare il checkout in modo sicuro.
• Statistici: Questi cookie memorizzano informazioni come il numero di visitatori del sito Web, il numero di visitatori unici, quali pagine del sito Web sono state visitate, l’origine della visita, ecc. Questi dati ci aiutano a capire e analizzare le prestazioni del sito Web e dove ha bisogno di miglioramenti.
• Marketing: Il nostro sito web mostra annunci pubblicitari. Questi cookie vengono utilizzati per personalizzare gli annunci pubblicitari che ti mostriamo in modo che siano significativi per te. Questi cookie ci aiutano anche a tenere traccia dell’efficienza di queste campagne pubblicitarie.Le informazioni memorizzate in questi cookie possono essere utilizzate anche dai fornitori di annunci di terze parti per mostrarti annunci su altri siti Web anche sul browser.

Protezione dallo Spam

This type of service analyzes the traffic of this Application, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages and content recognized as SPAM.

hCaptcha (Intuition Machines, Inc)
hCaptcha is a SPAM protection service provided by Intuition Machines, Inc.
Personal Data processed: Tracking Tools.

Place of processing: United States – Privacy Policy.

Targeting and Advertising

This Website uses Tracking Tools to provide personalized commercial content based on User behavior and to manage, disseminate and track advertisements.

Some of the services used by the Owner adhere to the IAB Transparency and Consent Framework, an initiative that promotes responsible data processing practices in the digital advertising sector and ensures Users greater transparency and control over the use of their data for advertising tracking purposes. Users can express their preferences regarding advertising services at any time by accessing the advertising tracking settings panel directly from the cookie policy or via the appropriate link on this Website.

Advertising

• Questo tipo di servizi consente di utilizzare i Dati dell’Utente per finalità di comunicazione commerciale. Queste comunicazioni sono mostrate su questo Sito Web sotto forma di banner e altre forme pubblicitarie, anche in relazione agli interessi dell’Utente. Ciò non significa che tutti i Dati Personali vengano utilizzati per questa finalità. Dati e condizioni di utilizzo sono indicati di seguito. Alcuni dei servizi di seguito indicati potrebbero utilizzare Strumenti di Tracciamento per identificare l’Utente o utilizzare la tecnica del behavioral retargeting, ossia visualizzare annunci pubblicitari personalizzati in base agli interessi e al comportamento dell’Utente, rilevati anche al di fuori di questo Sito Web. Per avere maggiori informazioni in merito, ti suggeriamo di verificare le informative privacy dei rispettivi servizi. Generalmente i servizi di questo tipo offrono la possibilità di disattivare tale tracciamento. Oltre a qualsiasi funzione di opt-out fornita da uno qualsiasi dei servizi elencati in questo documento, l’Utente può leggere di più su come disattivare gli annunci pubblicitari basati sugli interessi nell’apposita sezione “Come disattivare la pubblicità basata sugli interessi” in questo documento.
• Facebook Audience Network
• Facebook Audience Network è un servizio pubblicitario fornito da Facebook, Inc. oppure da Facebook Ireland Ltd, a seconda della posizione in cui questo Sito Web viene utilizzata, Per una comprensione dell’utilizzo dei dati da parte di Facebook, si prega di consultare la normativa sui dati di Facebook. Per permettere il funzionamento di Facebook Audience Network, questo Sito Web può utilizzare alcuni identificatori per dispositivi mobili (tra cui Android Advertising ID o Advertising Identifier per OS) ovvero tecnologie simili ai cookie. Tra le modalità attraverso cui Audience Network propone messaggi pubblicitari all’Utente, vi è anche l’utilizzo delle preferenze pubblicitarie di quest’ultimo. L’Utente può controllare la condivisione delle proprie preferenze pubblicitarie all’interno delle impostazioni Ad di Facebook. L’Utente può effettuare l’opt-out da alcune funzioni di Audience Network targeting mediante le impostazioni del proprio dispositivo. Ad esempio, può modificare le impostazioni sulla pubblicità disponibili per i dispositivi mobili, oppure seguire le istruzioni applicabili ad Audience Network eventualmente presenti all’interno di questa privacy policy.
• Dati Personali trattati: Dati di utilizzo, identificatori univoci di dispositivi per la pubblicità (Google Advertiser ID o identificatore IDFA, per esempio) e Strumento di Tracciamento.
• Luogo del trattamento: Stati Uniti – Privacy Policy – Opt Out; Irlanda – Privacy Policy – Opt Out.
• Pubblico simile di Facebook
• Pubblico simile di Facebook è un servizio di advertising e di targeting comportamentale fornito da Facebook, Inc. oppure da Facebook Ireland Ltd, a seconda della posizione in cui questo Sito Web viene utilizzata, che utilizza i Dati raccolti attraverso il servizio Pubblico personalizzato di Facebook al fine di mostrare annunci pubblicitari a Utenti con comportamenti simili a Utenti che sono già in una lista di Pubblico personalizzato sulla base del loro precedente utilizzo di questo Sito Web o della loro interazione con contenuti rilevanti attraverso le applicazioni e i servizi di Facebook.
• Sulla base di questi Dati, gli annunci personalizzati saranno mostrati agli Utenti suggeriti da Pubblico simile di Facebook. Gli Utenti possono scegliere di non utilizzare i cookie di Facebook per la personalizzazione degli annunci visitando questa pagina di opt-out .
• Dati Personali trattati: Dati di utilizzo e Strumento di Tracciamento.
• Luogo del trattamento: Stati Uniti – Privacy Policy – Opt Out; Irlanda – Privacy Policy – Opt Out.
• Remarketing e behavioral targeting
• Questo tipo di servizi consente a questo Sito Web ed ai suoi partner di comunicare, ottimizzare e servire annunci pubblicitari basati sull’utilizzo passato di questo Sito Web da parte dell’Utente. Questa attività è facilitata dal tracciamento dei Dati di Utilizzo e dall’utilizzo di Strumenti di Tracciamento per raccogliere informazioni che vengono poi trasferite ai partner che gestiscono le attività di remarketing e di behavioral targeting. Alcuni servizi offrono un’opzione di remarketing basata sulle liste di indirizzi email. In aggiunta alle funzionalità di opt-out offerte dai servizi di seguito riportati, l’Utente può effettuare l’opt-out visitando la pagina di opt-out della Network Advertising Initiative.
• Gli Utenti possono anche scegliere di non partecipare a determinate funzionalità pubblicitarie attraverso le corrispondenti opzioni di configurazione del dispositivo, come le opzioni di configurazione pubblicitaria del dispositivo mobile o la configurazione pubblicitaria generica.
• Facebook Remarketing
• Facebook Remarketing è un servizio di remarketing e behavioral targeting fornito da Facebook, Inc. oppure da Facebook Ireland Ltd, a seconda della posizione in cui questo Sito Web viene utilizzata, che collega l’attività di questo Sito Web con il network di advertising Facebook.
• Dati Personali trattati: Dati di utilizzo e Strumento di Tracciamento.
• Luogo del trattamento: Stati Uniti – Privacy Policy – Opt Out; Irlanda – Privacy Policy – Opt Out.
• Pubblico personalizzato di Facebook
• Pubblico personalizzato di Facebook è un servizio di remarketing e di targeting comportamentale fornito da Facebook, Inc. oppure da Facebook Ireland Ltd, a seconda della posizione in cui questo Sito Web viene utilizzata, che collega l’attività di questo Sito Web con la rete pubblicitaria di Facebook. Gli Utenti possono scegliere di non utilizzare i cookie di Facebook per la personalizzazione degli annunci visitando questa pagina di opt-out.
• Dati Personali trattati: email e Strumento di Tracciamento.
• Luogo del trattamento: Stati Uniti – Privacy Policy – Opt Out; Irlanda – Privacy Policy – Opt Out.
• Funzionali: Questi sono i cookie che aiutano alcune funzionalità non essenziali sul nostro sito web. Queste funzionalità includono l’incorporamento di contenuti come video o la condivisione di contenuti del sito Web su piattaforme di social media.
• Preferenze: Questi cookie ci aiutano a memorizzare le tue impostazioni e preferenze di navigazione come le preferenze della lingua in modo che tu abbia un’esperienza migliore ed efficiente nelle visite future al sito web.

 

Come posso controllare le preferenze sui cookie?

Puoi modificare le tue preferenze in qualsiasi momento cliccando sul pulsante di seguito.

 

Cookie Settings

 

Oltre a ciò, diversi browser forniscono diversi metodi per bloccare ed eliminare i cookie utilizzati dai siti web. Puoi modificare le impostazioni del tuo browser per bloccare/eliminare i cookie. Per saperne di più su come gestire ed eliminare i cookie, visita wikipedia.org, www.allaboutcookies.org.

There are various ways to manage your Tracking Tools preferences and to give or withdraw consent, where necessary:

Users can manage Tracker preferences directly through their device settings – for example, they can prevent the use or storage of Trackers.

In addition, whenever the use of Tracking Tools depends on consent, the User can give or withdraw such consent by setting their preferences in the cookie policy or by updating these preferences via the tracking settings widget, if present.

Thanks to specific browser or device functions, it is also possible to remove previously saved Tracking Tools.

Other Tracking Tools present in the browser’s local memory can be removed by deleting the browsing history.

Regarding third-party Tracking Tools, Users can manage preferences and withdraw consent by visiting the relevant opt-out link (if available), using the tools described in the third party’s privacy policy or by contacting them directly.

Inglese Locate the Tracking Tools settings

Users can, for example, find information on how to manage Cookies in some of the most popular browsers at the following addresses:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera

Users can also manage some Trackers for mobile applications by deactivating them through the appropriate device settings, such as mobile advertising settings or settings related to tracking in general (Users can consult their device settings to find the relevant one).

How to opt out of interest-based advertising

Without prejudice to the foregoing, Users are informed of the possibility of using the information available on YourOnlineChoices (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use these resources in addition to the information provided in this document.

The Digital Advertising Alliance also provides an application called AppChoices that helps Users control behavioral advertising on mobile applications.

 

Titolare del Trattamento

VERDESATIVA SRL – P.I 02903730048 Via Cherubino Malpeli, 89 – 00128 Rome (RM) Italy

Owner’s email address: info@verdesativa.com

Since the use of third-party Trackers on this Website cannot be completely controlled by the Owner, any specific reference to third-party Trackers is to be considered indicative. To obtain complete information, Users are kindly invited to consult the privacy policy of the respective third-party services listed in this document.

Given the objective complexity of identifying tracking technologies, Users are invited to contact the Owner if they wish to receive further information regarding the use of such technologies on this Website.

 

Definizioni e Riferimenti Legali

Personal Data (or Data)

Any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.

Usage Data

This is information collected automatically through this Website (also by third-party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User who connects to this Website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Application, with particular reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

User

The individual who uses this Website who, unless otherwise specified, coincides with the interested party.

Interested

The natural person to whom the Personal Data refers.

Data Controller (or Manager)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

Data Controller (or Data Controller)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data and the tools adopted, including security measures relating to the operation and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

This Website (or this Application)

The hardware or software tool through which the Personal Data of Users is collected and processed.

Service

The service provided by this Website as defined in the relevant terms (if available) on this site/application.

European Union (or EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to include all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Tracking Tools that consist of small portions of data stored within the User’s browser.

Tracking Tool

Tracking Tool means any technology – e.g. Cookies, unique identifiers, web beacons, integrated scripts, e-tags and fingerprinting – which allows Users to be tracked, for example by collecting or saving information on the User’s device.

Legal references

This privacy information is drawn up on the basis of multiple legislative systems, including articles. 13 and 14 of Regulation (EU) 2016/679.

Unless otherwise specified, this privacy policy applies exclusively to this Website

 

Cookie Policy Generated By CookieYes – Cookie Policy Generator.

Condizioni Generali di vendita per il sito Verdesativa.com

In vigore da Gennaio 2008

Articolo 1: Definizione e accettazione delle condizioni generali.

Società Verdesativa SRL, (hereinafter “the Company”), a private limited liability company under Italian law with a capital of 10,000 Euros, with registered office in Via Cherubino Malpeli, 89 – Rome, ITALY, registered in the Rome Trade Registry with the number RM-1062663, occupies the e-commerce site located at the electronic address http :// www.verdesativa.com (hereinafter the “Site”). The Company constitutes a retail sales activity, through the intermediary of the Site, through a website connected to the Internet, of perfumery products, cosmetics and beauty products, and accessories, (hereinafter the “Products”) to private. The Site makes available to Internet users free of charge (with the exception of telephone costs for connecting to the site) information on the Products manufactured by various manufacturers referenced online in the catalogue, and an online ordering and payment system, subject to reservation by the customer (of hereinafter “the Customer) of these general conditions of sale (hereinafter the “CGV”). All orders placed through the Site, as well as the related services, are subject without exception to these GCS, which represent the entirety of the commitments existing between the Company and the Customer given his navigation on the site. Each Customer order entails full and complete acceptance, without any exception to these GCS.

Articolo 2 : Prodotti commercializzati suo Sito.

The Site is an online sales site for certified natural cosmetics, beauty products and accessories. The Company sources its Products from manufacturers who have expressly agreed to be referenced on the site. The essential characteristics (qualitative and quantitative) of the Products that come directly from the manufacturers are described on the Site. These products are sold new. The Company expressly reserves the right to introduce new Products at any time, to eliminate all or part of the Products sold or presented on the Site, to change their presentation or cease their marketing on its Site, without being obliged to notify previously, nor to justify themselves to the Customer.

Articolo 3 : Informazioni accessibili sul Sito e limiti delle responsabilità della Società relativamente a queste informazioni.

The Company is not responsible for any inaccuracies, errors or omissions that may appear in the description of the Products communicated to it by the manufacturers. The Company is not responsible for typographical errors present on the Site regardless of its will. Likewise, the photographs and graphics in the Site Catalogue, which illustrate the Products with the help of text, are indicative and are not contractual. They therefore do not bind the Company in any way, which is not responsible for any inaccuracies or errors introduced. The Company is not responsible: – interruptions or delays recorded on the Site due to maintenance work, technical failures, causes of force majeure, facts relating to third parties or other circumstances of any kind; – the temporary impossibility of accessing the Site, as in the case of interruption of the Internet network or problems with access to the Internet by the customer.

Articolo 4 : Ordini

The order on the site is subject to total compliance with the procedure described below and concretized online by a succession of different screens which indicate the different phases that the Customer must follow in order for his order to be considered valid by the Company. Orders are placed online, in accordance with the form on the Site which is indicated in the form of a cart, the contents of which are chosen by the Customer while browsing the various web pages of the Site. Filling the cart does not in itself constitute an order involving a commitment for the Company. The Customer undertakes to transmit complete, accurate and updated information to the Company. In case of incomplete or inaccurate information, the Company reserves the right to cancel the order and payment. In accordance with the IT and Freedoms law of 6 January 1978, the customer has the right to access, modify, rectify and delete personal data concerning him. To exercise this right, simply send a communication to: (email address) or to the Company’s registered office (specifying the service requested). The Customer is informed and accepts the fact that, since this is a retail sale, the quantity of products ordered by the Customer is limited, according to the indications made by the Manufacturers. Using the shopping cart tool, the Customer must select and confirm the identification and quantity of the Products ordered (the availability of which is subject to confirmation by the Company), and the purchase price. The customer can freely fill his online cart, delete an item he had selected but is no longer interested in purchasing, change the quantity ordered or add a product by clicking on the corresponding button. The customer must then confirm the billing address, the place of delivery and the chosen payment method: cash or credit card or PayPal. Once all the information has been selected and confirmed, the customer clicks on the “Confirm” button and his order form is directly transmitted to the Company’s commercial service. An order number is then assigned to the customer. Orders bind the customer from the moment the Company receives the order form duly completed and confirmed by the customer by clicking on the “Confirm” button. However, the order can be considered placed only after confirmation by the Company to the customer via e-mail, taking into account the information communicated by the customer and indicating, if necessary, any difficulties or reservations in satisfying the request (concerning the availability of the Products ordered or the chosen payment method). The Customer has a period of eight days to withdraw the order starting from the confirmation of the order made by the Company. Cancellation of the order must be notified to the Company by email with request for notification on reading to the address info@verdesativa.com or by registered letter with notification of receipt to the address: Verdesativa Srl – Via C. Malpeli, 89 – 00128 Rome.

Articolo 5 : Garanzie sull’ordine

In general, it is foreseen by an explicit agreement between the Company and the customer that the e-mails will be authentic, as will the automatic registration system used on the Site, especially with regard to the nature and date of the order, its receipt and confirmation, or any modification or cancellation.

Articolo 6 : Modifica degli ordini

All changes to the order requested by the customer can be taken into consideration by the Company only if received via email (at info@verdesativa.com) before shipping the products. In any case, the company is not obliged to accept the requested changes. The Company reserves the right to cancel or refuse orders from a customer with whom there is a dispute relating to the payment of a previous order.

Articolo 7 : Prezzi, fatture, pagamenti

The products sold on the Site are reserved exclusively for private individuals. The prices indicated on the Site are indicative and updated regularly and are changeable without notice. In any case, the prices invoiced are those in force on the date of the order. The customer will also be able to take advantage, during certain periods, of promotional offers on some Products. These offers will be announced online on the Site and will be valid during the period indicated and always within the limits of available stocks. The prices indicated include taxes. The products remain the property of the Company until payment has been fully collected by the Company. Any shipping costs are invoiced additionally. A receipt is issued for each delivery and addressed by the company to the customer by post or e-mail to the billing address that the latter communicated at the time of the order. All complaints regarding receipts or supplies must be submitted to the Company via email at info@verdesativa.com. within 10 days following receipt of the invoice. Otherwise, it is considered accepted without reservation. Any incomplete delivery of an order cannot justify the refusal of payment for the Products delivered. Any dispute between the customer and the company is in no case the cause of the suspension of payment of the undisputed part of the tax receipt. Online payment is entrusted to the SSL guaranteed online payment system. The customer accesses a controlled server operating in SSL mode (128 bit) and certified by a Certification Body (PayPal). The customer must provide his bank details by completing the payment form online after clicking on “Payment”. The transaction is then carried out by the customer according to banking security regulations. The Company undertakes an obligation of means regarding the processing of the bank details (credit card number and expiry date) communicated by the customer on the Site. By communicating his bank details, the customer accepts in advance and without conditions that the Company will proceed with the secure transaction. The Customer therefore authorizes his bank in advance to debit his account after having read the records or findings transmitted by the company, even in the absence of an invoice hand-signed by the cardholder. The authorization to debit the customer’s account is always given for the amount of the product purchased, as invoiced by the company.

Articolo 8 : Diritti di dogana

All orders placed on the site and delivered outside Italy may be subject to any taxes, customs duties and duties when the package arrives at its destination Customs duties and any taxes related to the delivery of an item are the responsibility of the customer and are his sole responsibility. The Company is not required to verify or inform the customer of applicable customs duties and taxes.

Articolo 9 : Modalità di consegna

Delivery is carried out by a courier external to the Company. It will begin from the moment of collection of the Products by the courier who will deliver the ordered product to the delivery address communicated by the customer on the order form. Delivery takes place exclusively in Italy or in member countries of the European community. Deliveries are made according to availability and in the order of arrival of orders, according to the first-come, first-served principle. In the event of stock running out of one of the products ordered, the Company will inform the Customer of the new availability of the Products and will proceed, unless otherwise instructed by the customer, to partially deliver the order. In general, orders cannot be canceled if stocks run out (unless by prior written agreement between the parties). The Company will use its best endeavors to deliver or have the products delivered within two working days following confirmation of the order by the Company. Delivery periods are indicative and do not constitute an obligation of result. Delay in delivery cannot under any circumstances give the right to cancel the order in progress, and no compensation or penalty for late delivery, whatever the cause, importance and direct or indirect consequence, can be requested by the customer. The Company’s liability is not affected in the event of delivery delays attributable to the courier or causes of force majeure. The following are considered causes of force majeure, which fully and without formalities release the company from its delivery obligation and more generally from any liability: strikes, accidents or manufacturing delays by the manufacturer, war, riots, fires, floods, damage caused by water, storms, lightning, requisitions, decisions of any authority, inability to be supplied, failure or delay in the transport of products, or more generally in the event of an event beyond the company’s control. The Company will inform the customer, within a reasonable time, in the event of force majeure events likely to disturb the delivery process of the requested product. In any case, if the ordered product has not been delivered 8 days after the indicative delivery date, for reasons other than force majeure, the sale may be canceled upon request of the customer via email with notification of reading to the address : info@verdesativa.com. In this case, the customer will be able to obtain a refund of the sums paid for the order, excluding other compensation or damages-interest. The customer will also have the possibility to accept a new delivery, without demanding a reduction in price or damages or interest. In any case, delivery within the indicated period can only take place if the customer is punctual in his obligations towards the company, whatever the cause. Article 10: Receipt of products. Upon receipt of the products, the Customer is obliged to immediately verify the conformity and integrity of what was ordered. In the event of non-compliant or damaged products, you must raise a written complaint with the courier and send a copy to the Company: info@verdesativa.com. Taking care to specify in detail what the problem is, as well as the reference order number in order to precisely identify the shipment to which you are referring.

Articolo 11 : Diritto di Recesso

In the event of a technical anomaly of the product or an error on the delivered product, the customer will follow the product withdrawal procedure described below. The costs and risks of returning are always borne by the customer. Technical anomalies and errors on the product must be communicated to the company by e-mail within seven days, starting from the delivery date, indicating the customer’s data, the number and date of the tax receipt, the product reference, the quantity and the exact reason for the request. The products must imperatively be returned complete, in perfect condition and in their original packaging. placed in a virgin box, taking care not to add writing or adhesive tape on the original packaging. The Company reserves the right to refuse any withdrawal that does not comply with the conditions mentioned above. The request will not be accepted in the event of an open or damaged product, if this status has not been indicated to the company at the time of the agreement on the return of defective products. Any withdrawal accepted by the company, after a qualitative and quantitative verification of the returned products, will entail, for the exclusive benefit of the customer, a refund, excluding any compensation or damage.

Articolo 12 : Garanzia

In addition to the legal guarantee against hidden defects in the articles, for which the customer must promptly notify the company by registered letter with return receipt of the existence of such defect, the Products sold by the company benefit from a manufacturer’s guarantee and/or its supplier to the company. The warranty granted by the manufacturer is binding only on the latter. The Company as intermediary-distributor does not provide any contractual guarantee on the Products, which are sold as supplied.

Articolo 13 : Limiti di responsabilità

The products offered comply with the Italian legislation in force and with the standards applicable in Italy and in the European communit The responsibility of the Company cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered (for example in case of ban on a product…). It is your responsibility to check with local authorities the possibilities of importing or using the products or services you wish to order. If the liability of the Company were to be taken into consideration following the non-compliance or incorrect execution of its services, the total compensation could not, by express agreement, exceed an amount equal to the price of the product which caused the damage.

Articolo 14: Diritti di proprietà intellettuale ed industriale

The Company manages the Site which remains its exclusive property. The Company created and put online the web pages, images and written sources, the basic data constituting the site. The customer is therefore prohibited from disseminating or reproducing the Site, in whole or in part, in any form. The Company is, for its part, the holder of a license on the “Verdesativa” and “l’Omega+” trademarks duly registered with the Intellectual and Industrial Property Institute and the competent national offices for Italy. The customer recognizes the exclusive rights existing on the “Verdesativa” and “Omega+” brands and is prohibited from making any use of them and more generally compromising the intellectual and industrial property rights of the Company and the site. The Company reserves the right to request damages and interest in the event of falsification and more generally damage to its intellectual and industrial property rights. On the other hand, the customer is informed that the products offered for sale on the site are protected by trademarks, designs and models and other similar or complementary intellectual and/or industrial property rights. The customer also undertakes not to cause them harm.

Articolo 15: Regolamento delle controversie

The relations between the Company and the customer are subject to Italian law and the Vienna Convention on contracts for the international sale of goods. Any dispute relating to the interpretation, execution or breach of the contract stipulated between the Company and the customer, even in the event of an appeal under warranty or multiple defendants, will, in the absence of an amicable agreement, fall under the exclusive jurisdiction of the Italian jurisdictions territorially competent in particular: Court of Rome.

Articolo 16: Informatica e libertà

The customer’s personal data (name, surname, company name, function, email and geographical addresses, telephone and fax numbers, banking information) are collected by the Company for the needs of good management of orders, deliveries and invoices, and in compliance with the Italian provisions of the IT and freedom law n°78-17 of 6 January 1978, of the Italian provisions derived from Legislative Decree n°196 of 06/30/2003 applicable on 1 January 2004, as well as the provisions community regulations applicable in the matter. The information that must be registered by the customer in order to place orders is identified with an asterisk. The customer has the right to access, modify, correct and delete the personal information concerning him collected by the Company at any time. To exercise this right, the customer can, at his choice, send an email to info@verdesativa.com or send a letter to the Company’s headquarters (with a photocopy of the identity card). By placing an order on the site, the customer gives his consent to the use of personal data collected during the order as an archive of the Company’s customers for billing purposes. The Company will store this information for a period of 2 years after the order on electronic media. The Company may use personal data relating to the customer for the purpose of sending him commercial offers that may interest him. In application of the IT and Freedoms law, the customer however has the right to object to the receipt of unsolicited commercial investigation documents by email by ticking the box provided for this purpose online or by sending a letter to the Company’s headquarters. Infine, la Società può anche essere portata a trasmettere i dati personali comunicati dal cliente a partner commerciali allo scopo d’indagine.By placing an order on the site, the customer gives his consent to the use of personal data collected during the order as an archive of the Company’s customers for billing purposes. In application of the IT and Freedom law, the customer however has the right to object to the transmission of his personal data to third parties by ticking the box provided for this purpose online or by sending a letter to the Company’s headquarters. As part of the fight against Internet fraud, information relating to your order may be transmitted to FIA-NET for verification.

Articolo 17 : Licenza d’accesso al Sito

The Company grants a limited license to access and use the site for the customer’s personal use. The customer is never authorized to download or modify all or part of this site without the written and express permission of the Company. This license does not allow you to use, for sale or for any other commercial use this site or its contents (products listed, descriptions, price, downloading or copying of information on behalf of another merchant, use of data, software, sound extracts , graphics, images, texts, photographs, media). This Site or any portion of this Site may not be reproduced, copied, sold, or exploited for commercial reasons without the express written permission of the Company. The Company authorizes, on a non-exclusive and non-exclusive basis, to create a hypertext link (link) that directs to the home page of the Site provided that this link cannot create a misleading character towards the Company, or to our products or services, false, derogatory or likely to cause harm. The creation of this link does not engage the Company’s responsibility, in any capacity, for the content of your site. Any use of our logo, brand or graphics in the aforementioned link requires our express and written authorization.

Articolo 18 : Commenti, critiche, comunicazioni e altri contenuti

Users of this Site may direct criticism, comments or any other content to the Company; submit proposals, ideas, issues or any other information as long as this content is not illegal, obscene, abusive, threatening, defamatory, libelous, does not constitute an infringement of intellectual property rights, does not harm third parties, does not contain computer viruses, is not a message political, commercial, or any form of “spam”. You must not use a false e-mail address, impersonate a person or entity, or lie about the origin of the content. The Company reserves the right, at its sole discretion, to remove or modify any content, in particular for technical reasons (insufficient stock capacity, virus, clarity of the web page) or legal reasons (defamatory, false, racist, obscene or justifies crimes against humanity). The reasons cited above are examples and should not be interpreted as exhaustive. If a customer directs content to us, unless otherwise stipulated by the Company, this customer agrees to grant the Company the right, non-exclusive, free and for the legal duration of the copyright to exploit, reproduce, modify, adapt, publish, translate, distribute, publish this content throughout the world and on any medium. The customer grants us, as well as our group companies, the right to use the name that the customer communicated to us when providing the content. The customer then waives the right to be identified as the author of the content. The client also agrees to carry out all acts necessary to perfect the rights that he grants to the Company, in particular from the execution of any act and any document at our request. The customer represents and warrants to the Company that he owns or has the necessary rights to the content he transmits; that, on the date of transmission of the content: (I) the content is clear and true, (II) the use of the content does not violate one of our policies and will not threaten a third party (in particular that the content will not be defamatory). The client agrees to compensate the Company in the event of action by a third party against the Company since this action would have as its basis or origin the content that the client has communicated to the Company.

Articolo 19 : Non rinuncia

The fact that the Company refrains from demanding at a given moment the execution of any of the provisions of these GCS cannot be interpreted as valid waiver from further invoking the aforementioned total or partial non-compliance.

Article 20 : Validità delle Condizioni generali di vendita

If any of the provisions of these GCS is declared null and void completely or partially, the other provisions and other rights and obligations arising from these GCS will remain unchanged and remain applicable.

Articolo 21 : Accesso alle Condizioni Generali di Vendita

The updated version of the GCS is always accessible to the Customer online.